My dell active pen not working too.
Surface pen light wont come on.
Once you identify your pen find your surface model to see what features are available.
Surface pen delivers a natural writing and drawing experience with ink that flows out in real time with virtually no lag or latency.
After you unplug the charger from your surface and the wall make sure to wait 10 seconds.
The button did come on but pen pointer does not work.
This step resets the charger.
For info on how to use your pen go to how to use your surface pen.
Only the old nearly dead battery works new identical ones don t.
Replaced battery reinstalled drivers reconnected blue tooth all the solutions people posted in the support forums but it s still not working.
The easiest way to tell if the charging cable is damaged is to check the white led light on the end of the cable that connects to the side of the surface.
I can t still write erase but i can t use any of the features that require a button click which is pointless not to have.
Tilt support lets you shade your sketches just like you would with a graphite pencil.
Contacted microsoft support they sent me a new one fre.
The microsoft surface pen adds extra functionality to your surface but this stylus isn t without faults it s been known to stop working on occasion so here are some of the best solutions for fixing your surface pen so you can get back to writing drawing and multitasking on your windows 10 computer.
I m almost 100 sure this is a pen issue since the led won t light up regardless.
Plug it in the other way.
Check the surface charging cable if your surface doesn t turn on even after it s plugged in the charging cable may be damaged.
This will help provided the cable problem is closer to the power supply than the usb in the surface pro charger.
Leave your surface pro plugged in and charging for at least 5 minutes minimum.
If you re not sure which pen you have use this page to help you identify it.
According to the forum it does seem like this is not an isolated instant broadly experienced but multiple.
Flip the charger 180 degrees and check to see if the led light comes on and if your surface starts charging again.
1 surface pen also delivers exceptional artistic precision with 4 096 pressure points that respond to the lightest touch.
Holding the top button doesn t light up the led and it won t recognize by my surface.